15-Day Money-Back Guarantee

We strive to provide the best software products and customer experience. We understand that sometimes a product may not meet your expectations. That’s why we offer a 15-day money-back guarantee on all our software purchases.

Eligibility for Refund

To be eligible for a refund, please ensure that:

1. Purchase Date: The request is made within 15 days of the purchase date.

2. Proof of Purchase: A valid proof of purchase (order number, receipt, or invoice) is provided.

Non-Refundable

The following are non-refundable:

1. Extra Services: Any extra services rendered.

2. Expired Period: Software for which the 15-day return period has passed.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email our support team at support@versaldb.com with your order details, purchase date, and reason for the refund request (reasons for the return request help us to work more on improving our products and services).

2. Response Time: Our team will review your request and respond within 24 hours, only on business days. We will process the refund using your original payment method.

Refund Process

1. Initial Review: Upon receiving your refund request, our support team will review the details and verify eligibility.

2. Refund Issuance: The refund will be issued to the original payment method used during the purchase.

Important Notes

• Partial Refunds: In certain cases, partial refunds may be granted (if applicable). This will be determined during the initial review process.

• Support: For any issues or questions regarding the return policy, please contact our support team at support@versaldb.com.

• Policy Changes: We reserve the right to modify or update this return policy at any time. Changes will be posted on our website and will take effect immediately.

Contact Information

For any questions regarding this return policy, please contact us.

Versal DB

support@versaldb.com

+1 (415) 275-8006

Thank you for choosing Versal DB. We appreciate your time and are committed to providing you with the best software solutions and customer service.